# Get Support

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**Good to know:** depending on the product you're purchased. You need active your license to get full advanced support.
{% endhint %}

### Ask a question

When being our member and active your license, you have access to our forum where you can post your problem and get support to solve it.

{% embed url="<https://www.templaza.com/forums.html>" %}

### Email Support

It is also possible to e-mail to <support@templaza.com> in order to ask them for help.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.jollyany.co/extras/get-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
